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Consulting on the Inside: An Internal Consultant's Guide to Living and Working Inside Organizations, a recently completed book published by American Society for Training and Development (ASTD), January, 2000. Internal consulting describes the day-to-day work done by an increasing number of workplace learning, performance professionals, and organization development professionals. Yet, living and working as an internal consultant presents many challenges and obstacles not experienced by external consultants. The internal consultant has a unique role as a member of the organization while at the same time as a consultant he or she must stand outside the organization—at the margin—to gain a neutral view. This book is designed to be a hands-on, practical guide for those professionals just assuming the role of internal consultant, as well as a valuable toolkit and reference book for experienced practitioners who want to improve their existing skills. These practitioners include trainers, career and OD consultants, and human performance improvement specialists. In addition to the comprehensive eight-step consulting process guide, stories, wisdom and advice is drawn from over 50 interviews of current and former internal consultants who share valuable tips and solutions to those who choose to consult on the inside. Here is What the Others Have Said About This Book: "I have read your book and I love it. I refer to it often in my work...It's been an excellent resource. I have also shared it with a number of colleagues who are also finding it very useful. Thank you for this wonderful book!!" - Henry Leger, PCS Health Systems "I heartily recommend Bev Scott's new book, Consulting on the Inside: An Internal's Guide to Living and Working Inside Organizations....Bev has amassed a great deal of experience as an internal OD practitioner and her insights inform not only those professionals but outside consultants as well. Her book is replete with concrete examples, worksheets, templates, checklists, and other resources that have immediate practical value. Her writing flows smoothly. She speaks not only from her head but also from her heart." - John E. Jones "I thought the book was very elegant. I loved the lay-out both visually and in terms of how it supported the learning. I was also impressed with the content; you don't often find a combination of practical AND sophisticated......I loved how you made the people you interviewed part of he book, and I very much liked the quality and the amount of quotes and how you interwove them with the text.....it makes the reading effortless and more apt to stay with the reader. And, it made it all come alive." - Sharon Mulgrew, Integration Strategies "Consulting on the Inside looks great! When I read chapter seven, it felt more like it was "reading me". What I mean is that I interacted with it, and felt it more than read it. I have only rarely experienced that before so thanks so much for writing your book." - Tom Marbois "This book provides individuals who work with organization change a rare gift by providing a glimpse into the mind and thinking of internal organization consultants. Experienced and beginning consultants will find the insights and information interesting and useful." - John D. Carter, Ph.D, President, Organization & Systems Development Center, Gestalt Institute of Cleveland "Too many businesses make the mistake of naively equating consulting with hiring an outsider -- and in the process undervalue the potential of their own internal advisors as well as undermine the legitimate role of external advise. Bev Scott's Internal Consulting offers practical insights for 'insiders' who seek to recast the consulting mix for more effective human performances." - James H. Gilmore, Co-author, The Experience Economy: Work Is Theatre & Every Business a Stage "As an external OD consultant, it is crucial for me to partner with internal consultants for meaningful organization change. Bev and her very articulate internal consultant colleagues have provided invaluable insights that can inform and greatly enhance consultant partnerships for all of us." - Edith Whitfield Seashore, Organization Consultant (Please click on ASTD Online Store hyperlink if you would like to find out more information.)
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