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Second edition just released! "Consulting on the Inside: A practical guide for internal consultants" by Beverly Scott and B. Kim Barnes.
Internal Consultants Now Have Roadmap to Performance Internal consultants staff members who serve in consultative roles in their organization face unique challenges in balancing the tension between being knowledgeable insiders and the need to give honest, direct feedback to their clients. Now, a new book from ASTD Press provides a practical, hands-on guide to help internal consultants in any field succeed and cultivate their careers. Consulting on the Inside, A Practical Guide for Internal Consultants by Beverly Scott and B. Kim Barnes, is a solid resource for internal consultants at all experience levels. Readers will better understand their role and discover many ways to improve their performance and make greater contributions to their organizations. This book includes advice on how to * maintain an outsider's objectivity while applying an insider's knowledge of the organization * build relationships while being u-front about challenges and issues * design a role to fit the client's needs and the organizational situation * handle roadblocks and deal effectively with difficult clients * market consulting services within the client organization. Readers will find a thorough examination of the eight phases of the consulting process, a comprehensive analysis of the differences between internal and external consultants, key skills for success in the internal consulting role and many personal stories and examples from internal consultants in fields ranging from organization development to information technology to marketing. Consulting on the Inside provides a complete toolbox for getting the job done, including tips and techniques, checklists, forms, sample agreements, and ready-to-use agendas. Consulting on the Inside is available from ASTD Press, the publishing division of the American Society for Training & Development. Here is What the Others Have Said About This Book: ":Already an internal consultant? Thinking of becoming one? Wondering if you are one but not really sure? Maybe you work with or sell to internal consultants and wonder what makes them tick? In any case, READ THIS BOOK! Consulting on the Inside is the most practical, useful, and well-written resource available on this ever-evolving and growing role. I guarantee you will learn something about the role requirements, yourself, and those who work in this demanding field. This will serve as a great reference book for years to come." - Ann Hermann-Nehdi, CEO, Herrmann International "The first edition of Consulting on the Inside made me a better consultant. Now the second edition is expanded to incorporate chapters packed with communication, facilitation, and problem-solving tools. All consultants, whether internal or external, should have the latest edition as a quick and handy reference on their bookshelves". - Elaine Biech, Author, The Business of Consulting and Marketing Your Consulting Services "If you are considering a career as an internal consultant, this is a must! It's the next best thing to a crystal ball. It will give you a glimpse of what your worklife might look like. Even senior practitioners will gain some new insights and probably say 'if only I had this when I started' "- Beverly Kaye, Founder and CEO, Career Systems International, Co-author, Love 'Em or Lose 'Em: Getting Good People to Stay "Working from the inside often triggers an organization's immune response. Scott and Barnes deliver a playbook for succeeding as an internal consultant. A must-read for any practitioner who wants to significantly increase his or her organizational influence and value creation." - Nelson Soken, Senior Engineering Manager, Medtronic, Inc. "This book goes to the heart of what every internal change consultant needs to know, do and be--from beginner to expert. It provides conceptual frameworks, tools, impeccable behavioral guidance, and best of all--wisdom from two masters of the field. This is one book to read and re-read!" - Linda Ackerman Anderson, Co-Founder, Being First, Inc., co-author of Beyond Change Management: How to Achieve Breakthrough Results from Conscious Change Leadership, and The Change Leader's Roadmap: How to Navigate Your Organization's Transformation "Bev and Kim have provided a "go to" guide for internal consultants, and their new book Consulting on the Inside couldn't be more timely. With the growing diversity and multi-generational make up of today's workforce, the role the internal consultant, in resolving conflicts and influencing positive change, has never been more important or challenging. Consulting on the Inside provides a wealth of practical advice, case study examples and tools on how to effectively build relationships and partner with teams to help them find common ground, align on a shared purposed and mobilize to realize their goals and objectives." - Ms. Chris Foley, CEO, Management Consultant, SMART Outcome, LLC "The authors discuss with exceptional clarity the valuable role of internal consultants as trusted advisors within our organizations. This is exactly what business leaders need to identify insiders who possess the business acumen and relationships to help them achieve results. It is also full of inspiration and practical examples for internal consultants with a passion for guiding change." - Claudine Feibusch, Strategy Consultant, Financial Industry (Please click on ASTD Online Store hyperlink if you would like to find out more information.)
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